Welcome to Evercrest Commerce LLC (“we”, “us”, “our”). We respect your privacy and are committed to protecting the personal information you share with us through our website evercrestcommercellc.com (the “Website”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website or make a purchase via our services.

1. Information We Collect

We may collect personal and non-personal information from you when you interact with our Website, including but not limited to:

a) Personal Information you provide:

• Name, email address, shipping/billing address, phone number when you place an order or sign up for an account.

• Payment information such as credit/debit card details, or transaction data processed via our payment processor.

• Other information you choose to provide, for example when you contact us with a support request or subscribe to our newsletter.

b) Information Automatically Collected:

• Usage details such as IP address, browser type and version, device identifiers, pages visited, time and date of visits, referring website/URL, and other analytics data.

• Cookies and similar technologies (see Section 5) to help improve your experience and our services.

2. How We Use Your Information

We use the collected information for purposes including:

• To process your orders, payments, shipping and billing.

• To manage your account, provide customer support and respond to your inquiries.

• To send you transactional communications (order confirmations, shipping updates, etc.).

• To send you marketing communications (if you’ve opted in) about our products, promotions or news.

• To improve our Website, user experience, offerings, and internal business analytics.

• To detect and prevent fraud, unauthorized transactions or other illicit activity.

• To comply with legal or regulatory obligations.

3. Disclosure of Your Information

We may share your personal information to the extent necessary in the following cases:

• With our service providers and partners (payment processors, shipping carriers, IT/hosting providers, analytics services) who help us deliver our services.

• To comply with legal obligations, respond to lawful requests from public authorities or protect our rights, property or safety.

• In connection with a business transaction such as a merger, acquisition or sale of assets of our company (in which case your information may be transferred as part of that transaction).

• With your consent or as otherwise disclosed at the time of collection.

We will not sell your personal information to third-parties for their own marketing purposes.

4. Data Security

We take reasonable administrative, technical and physical security measures to protect your personal information from unauthorized access, use or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We and our service providers use cookies, web beacons, pixel tags, analytics tools and similar tracking technologies to automatically collect information when you use our Website. These help us:

• Recognize you and remember your preferences.

• Understand how you use our Website and track patterns of usage.

• Improve our Website’s functionality and performance.

You can set your browser to refuse cookies or alert you when cookies are being sent. However, if you disable cookies you may not be able to use certain features of our Website.

6. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

• Accessing the personal information we hold about you.

• Requesting correction or deletion of your personal information.

• Opting out of marketing communications.

• Withdrawing your consent where the processing of your information is based on consent.

• Objecting to or restricting certain processing of your information.

If you wish to exercise any of these rights, you can contact us using the contact information below. We will respond in accordance with applicable law.

7. Children’s Privacy

Our Website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected information from a child under 16, we will take steps to delete such information.

8. International Transfers

Since we operate online, your information may be transferred to — and maintained on — servers located outside your state, province, country or other governmental jurisdiction where data protection laws may differ. By using our Website, you consent to this transfer.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the new version on our Website with the “Last updated” date. Your continued use of the Website after we make changes constitutes your acceptance of the updated policy.